At Mosites Motorsports we take great pride in our Customer Service.  Our goal is to make sure that every Customer is aware of how much we respect them and how much we appreciate their business.

Our Door Swing counters tell us that an average of 65,000 people a year (5416/month) visit our dealership.  Our records also show that we process an average of 15,000 invoices per year (1250/month). Any way you look at it, that's a lot of customer interactions!

Below is a sample of hundreds of postage-prepaid Customer Response Postcards we receive daily. We can't post all of them, but we hope that this small sample will convey our dedication to superior customer Service.

If in the event that you have had a less than satisfactory experience at our dealership, would you please contact me directly and give me an opportunity to "make it right". And, if you've experienced first-hand the high level of Customer Service we strive to offer, please let me know about that too.


Regards,

John Zalenchak, General Manager
Mosites Motorsports
gm@mositesmotorsports.com
724-864-2800x103



Page Updated Friday, April 18, 2014:

 "Norm was very courteous and a great salesman"

 

 

 

 

 

"Glen was a great salesperson!"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 "Everybody there is friendly and helpful. Makes me want to come back. Nice Store"

 

 

 

 

 

 

 

"Would do again!"

 

"I Recommend This Dealership"

 

"Love Mosites Motorsports"

 

 

"Dave did a great job"

 

 

 

"Great Customer Service, Great Atmosphere..."

 

 

 

Management Note: The Platinum Ownership kit mentioned in the response arrived from Ski-Doo and was shipped to the owner before we received this survey reponse.

 

 

"I am very pleased with this quad"

 

 

"Great buying experience"

 

 

"Great Team"

 

 

 

"The Customer Service was Excellent"

 

"Norm was good and professional"

 

"Glenn made my buying experience awesome!"

 

 "Great Service"

 

 "Went to 6 different dealerships. You were the best, no comparison. Some never even talked to me"

 

 "Everybody at this dealership is great!"

 

 "Great Service and a great Sea-Doo!"

 

 "I had a great buying experience and will be recommending your dealership to others"

 

 

 "I was very happy with the service"

 

 "Finance personnel very helpful"

 

 "Great Sales Person (Norm)"

 

 "Everybody I dealt with was great"

 

 

 

 "Great customer service"

 

"Great buying experience"

 

 

 

 "Ted was professional"


 

 

 

 "I will be a customer for life"


 

"Glen really treated us great"


 

 

"Keep up the good work"


 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 


 

 

"Great Service. Love Your Shop."

"Great Experience"

"Glen did a great job"

"Knowledgable and friendly

 "Glen was great and very knowledgable:

 

"Awesome dealership, great people. Thanks for everything."

 

 "Everyone was very helpful and nice"

"Great Experience!! Top Notch Dealership"

"Excellent"

 "Norm is Great"

 

 

 

"patient and knowledgable, will buy here again"...

 

 

"Really Nice Staff"

 

"Ryan is a Great Sales Rep"

 

 

 

 

 

"Awesome Store!"

 

 

 

 

"We Shop No Where Else"

 

 

 

 

 

 

 

 

 

"Everybody Treated Me Great"

 

"Very Satisfied...."

 

 

 

 

"Good Job"

"This place is great...."

 

 

 

 

 

 

 

 

 

 

 

 

"Thank You"

 

 

"I Can't Say Enough"

 

"I Will Keep Coming Back"

 

"Dale is one of your best..."

 

 

"Great Service, Prices"

 

 

 

"It was a Very Good Experience"

 

 

"Enjoyed first visit to store"

"I've bought 5 units from you since 1995 and the service is best now"...

 

"Exceptional service"

 

"People like that is what customer service is about!!!"

 

 "Great Service"....

 

"Norm is a great salesman, very helpful."

 

 

"Very Good Service"

 

"Norm was excellent"

 

"Great Service - Great Place"

 

"Nice people, very courteous"

 

"Thanks for getting me through that mess"

 

"Jill was thorough in handling the repair & communications."

 

"Very Friendly"

 

"Always Great Service and Staff"

 

 

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